emergency · response within 4 hours, evenings and weekends
Hacked website: what to do?
Stay calm: a hacked website can be fixed. I clean it up, find the vulnerability that let the attacker in, fix it and bring your site back online. If the site is reinfected within 30 days, I step in again for free.
- from €390 excl. VAT for a clean-up
- 30-day guarantee
- WordPress, PrestaShop, Symfony, Rails
Express contact
Call now · 01 00 00 00 00or leave your details
Call back within 4 hours with the emergency option, otherwise the next business day.
Your details are only used to contact you back. Privacy
// symptoms
Has your website been hacked?
- Your site redirects to spam, casino or pharmacy websites
- Google shows "This site may be hacked" or blocks access
- Your hosting provider has suspended your account
- Unknown pages or users have appeared
- Your site sends emails you did not write
- The site is suddenly very slow or shows a defaced page
Any one of these signs is enough to justify a diagnosis.
// first steps
5 things to do right now
- 01Don't delete anything
Infected files are clues to find the vulnerability. A hasty restore erases the traces without closing the door.
- 02Change your passwords
Hosting, FTP, database, site administration and the related email account. From a clean computer.
- 03Tell your hosting provider
They can isolate the site and often have useful logs.
- 04Write down what you see
Screenshots, when you noticed the problem, messages received.
- 05Call in a specialist
A partial clean-up or a simple restore often leaves the vulnerability open, and the site gets reinfected.
// intervention
Hacked website clean-up prices
- WordPress / PrestaShop showcase websitefrom €390 excl. VAT
- Online shopfrom €590 excl. VAT
- Symfony, Rails or custom applicationon quote
- Urgent option: within 4 hours, evenings and weekends+50%
Prices exclude taxes, confirmed after a free diagnosis.
Included in every intervention
- Diagnosis of the infection
- Clean-up of files and database
- Finding and fixing the entry point
- Back online and request to remove Google warnings
- Recommendations to prevent it from happening again
Reinfection guarantee
If your site is reinfected within 30 days, I step in again for free.
Prevent it from happening again
Most hacks come from an outdated plugin or CMS. With maintenance, I take care of it every month and monitor your site.
// faq
Frequently asked questions
How much does it cost to clean a hacked website?
It depends on the kind of website: a showcase website takes less work than an online shop, and custom applications are quoted individually. Prices are shown above, the exact price is given after the diagnosis.
How long does it take to get the website back online?
In most cases, the website is cleaned and back online the same day. I give you a precise timeframe after the diagnosis.
My website is blacklisted by Google, what should I do?
Once the website is clean, I submit a review request in the Search Console. Google usually removes the warning within a few days.
Will I lose my data or my orders?
No: I clean the existing website instead of wiping everything. Your content, customers and orders are kept.
What does the 30-day guarantee cover?
If the website is reinfected within 30 days of my work, I step in again for free.
Every hour counts.
The longer the site stays infected, the more likely Google is to block it. Call me, I will tell you right away what I can do.